Hiring For International Voice Process / Sal Upto 6.5lpa / Uk&us Shift
- Rivera Man Power
- 1 - 5 years
- Bengaluru
- 14 hours ago
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Job Description
Hi Warm Greetings from Rivera Manpower Services,Note : Minimum One year Experience is International voice Process is a Must. And Candidates with excellent communication will be given preferences
Please call and book your interview slots:
Jessica - 8884496***
Kritika - 9513900***
(Please share your CV through Whatsapp if the number is Busy)
Location: Bangalore
CTC: Upto 6.5LPA
Process: International Voice Process(>1y exp)
Required Candidate profile
* Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory.
*Only Customer Service Experience.*
International Voice Background preferred.
Openings available :
Process name : International voice process
Qualification : Graduates / Under Graduate
Salary : Max 6.5 LPA + incentives
Shift timings : Rotational shift / US Rotational
Location : BANGALORE
Experience needed : Candidates should have minimum 1 year of experience into international voice process/ International Sales /Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communication
Roles and Responsibilities:-Customer Focus
- Take ownership of each customer while empathizing and prioritizing customer needs
- Resolve conflicts and manage customer expectations
- Determine customer needs and provide appropriate solutions through relationship building
Communication Skills
- Effective verbal and written communication with both external and internal customers
- Document customer account activities thoroughly and concisely
- Engage in interactive dialogue with customers through active listening
Problem Solving Skills
- Approach problems logically and with good judgment to ensure the appropriate customer outcome
- Make appropriate decisions on behalf of the customer quickly and effectively
- Effectively prioritize work to ensure efficiency
- Conduct research as needed
Analytical Skills
- Critical thinker and ability to exercise independent judgment
- Accuracy and attention to detail
- Required to abide by all applicable regulatory and department practices and procedures
Computer Skills
- Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
- Fluency in Windows Operating Systems and Microsoft Office tools
Perks and Benefits:
Night Shift allowance
Both Ways Cab Provided.
Incentives
Insurance
Regards,
Jessica - 8884496***
Kritika - 9513900***
(Please share your CV to Whatsapp if the number is Busy).
Regards,
Rivera Manpower Services
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full timeContact Details:
Company: Rivera ManpowerLocation(s): Bengaluru
Keyskills: Customer Service CSR Voice Process Customer Support International BPO inbound banking US Process collections outbound Client Retention Customer Care international call center International Voice CSO UK Process International Voice Process
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Rivera Man Power
Rivera Manpower Services is a trusted name in recruitment, specializing in end-to-end talent solutions across both IT and non-IT sectors. For over a decade, we have collaborated with leading organizations to streamline their hiring processes and deliver high-quality professionals for niche and cri...
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