Customer Services Executive - Ilmscv Finance - Motor Finance - Sales
- Tata Capital
- 2 - 5 years
- Mumbai
- 3 days ago
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Job Description
We are looking for a highly skilled and experienced Customer Services Executive to join our team at Tata Capital Ltd in Anantapur, Sri Surya Complex. The ideal candidate will have 2 to 5 years of experience in customer services, preferably in the finance industry.
Roles and Responsibility- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Respond to customer complaints and concerns promptly.
- Collaborate with internal teams to improve overall customer experience.
- Develop and maintain strong relationships with customers.
- Identify opportunities to upsell and cross-sell products or services.
- Minimum 2 years of experience in customer services, preferably in the finance industry.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Excellent problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Strong attention to detail and organizational skills.
Tata Capital Ltd is a leading financial institution providing motor finance solutions to its clients. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.
Job Classification
Industry: Financial ServicesFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: Full timeContact Details:
Company: Tata CapitalLocation(s): Mumbai
Keyskills: application software customer service customer complaints customer care upsell problem solving networking business development sales customer support computer systems linux service sales customer handling communication skills customer experience
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Tata Capital Limited, a subsidiary of Tata Sons Private Limited, is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company. A trusted, customer-centric, one-stop financial solutions partner, it caters to the diverse needs of retail, com...
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