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International Voice Process Executive @ Tech Mahindra

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Tech Mahindra  International Voice Process Executive

Job Description

ROLE - Customer support associate


RESPONSIBILTIES

  • Handle international customer calls to provide exceptional service.
  • Resolve customer queries related to products/services in a timely manner.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams to resolve complex issues and improve processes.
  • Meet performance targets set by the organization.

ELIGIBILITY:

  • Excellent Communication in English.
  • Minimum 1 Year of Experience is required into International Voice Process.
  • comfortable working for night Shifts.
  • Work from office
  • Only immediate joiners
  • Graduation is not required

PERKS AND BENEFITS

  • 5days working 2 week off / Rotational Night Shift
  • 2way transport
  • Performance based incentives
  • Loyalty bonus
  • Full time

Work location: Hitech city


*NO AR CALLERS/HEALTHCARE EXPERIENCE/ NO FRESHERS*.


CTC offered - 3.8lpa to 4.6 LPA (Decent hike)


Interview Rounds:

  • HR Screening
  • Operation Round
  • SVAR

Contact Details:-

Contact Person- HR Sreeja( 7386973*** )


REFERENCES ARE HIGHLY APPRECIATED

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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Keyskills:   International Call Center International Voice International Voice Process International Calling International BPO Us Voice Process

 Fraud Alert to job seekers!

₹ -4.5 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...