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Accounting Software Support Specialist - Noida Sector 3 @ Marg ERP

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 Accounting Software Support Specialist - Noida Sector 3

Job Description

Job Opening: Accounting Software Support Specialist (Margbooks)


Location: Noida Sector 3 ( walk in from Sec 16 Metro)
Employment Type: Full-Time


Interested candidate can whatsapp their cv to 9910589*** (only whatsapp - No calls)

About the Role


We are looking for a detail-oriented and customer-focused Accounting Software Support Specialist to join our team. The ideal candidate should have a strong understanding of accounting software, especially Marg ERP, and basic knowledge or experience in Tally ERP.


Key Responsibilities


  • Provide technical and functional support to customers using Marg ERP software
  • Handle 60 - 80 customer calls per day efficiently
  • Resolve customer queries via calls, chat, or email in a timely manner
  • Troubleshoot and fix accounting software-related issues
  • Guide customers on software usage, features, and best practices
  • Assist in installation, configuration, and updates of Marg ERP
  • Maintain proper records of issues and resolutions
  • Ensure high levels of customer satisfaction and support quality

Requirements


  • Knowledge or certification in Tally ERP
  • Experience or familiarity with Marg ERP software
  • Basic understanding of accounting principles (GST, billing, inventory, etc.)
  • Ability to handle high call volumes (60-80 calls/day)
  • Good problem-solving and analytical skills
  • Strong communication skills (Hindi & English preferred)

Qualifications


  • B.Com / M.Com / Any Commerce Graduate
  • OR Certification in Accounting Software (Tally / Marg ERP)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Marg ERP
Location(s): Noida, Gurugram

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Keyskills:   Tally ERP Tally Software Client Support Customer Support Software Implementation Accounting Software Erp Support Software Support

 Fraud Alert to job seekers!

₹ 2-4 Lacs P.A

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Marg ERP

MARG ERP Ltd. has its expertise in providing the perfect customized Inventory, Accounting and Digital Payment solutions for all SMEs & MSMEs through online & offline services. What We Do? Marg ERP Ltd. is a leader in the business software products arena. We specialise in Pharma & FMC...