Operational Excellence Lead
- Pfizer
- 8 - 13 years
- Mumbai
- 5 days ago
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Job Description
ROLE SUMMARY
The incumbent reports to the Senior Director, External Supply, Strategy & Operational Excellence (ES S&OE)
The Director of External Supply (ES), Operational Excellence (OE) is to:
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Provide Business facing OE Support to ES Clusters and/or Pfizer Center One (PC1)
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Lead/Support/Coach OE solutions in the ES Clusters and/or Pfizer Center One (PC1) e.g. Continuous Improvement Loop, IMEx Deployment, Innovation, Agile Transformation, Complex Investigations in alignment with the ES/OE Strategies
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Lead and/or coach Lean/Six Sigma projects for ES Clusters/PC1/CMO and support functions to diagnose and improve processes. This may also be on a regional basis
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Build OE & Innovation capabilities at the ES Clusters, PC1 and selected CMOs
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Coach the ES Clusters/PC1 on embedding a CI Culture
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Lead a Global OE program across External Supply in alignment with the ES/OE Strategies
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Lead/support ES Strategies and T5 Initiatives
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Lead/support ES IMEx
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Be an active member of the ES S&OE team in devising the OE and ES Strategies
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Passionate and competent in using AI for Continuous Improvement
ROLE RESPONSIBILITIES
Provide Business facing OE Support to ES Clusters and/or PC1
- Drive the ES Clusters/PC1 Governance in alignment with IMEx
- Be a central part of the ES Clusters/PC1 and a facilitator as needed of the weekly, monthly and quarterly cadence of team meetings e.g. facilitate VSLT, BRM. Ensure process confirmations are actively used for all governance.
- Drive a CI Culture and Act as OE SME within the ES Clusters
- Facilitate/Co-lead the ES Cluster/PC1 Strategy and Goal setting
Lead/Support/Coach OE solutions in the ES Clusters/PC1 e.g. Continuous Improvement Loop, IMEx Deployment, Innovation, Agile Transformation, Complex Investigations in alignment with the ES/OE Strategies
- Lead/Coach the CI Process within the ES Clusters / PC1 at T4 VSLT and T3/T2 VSOT/VPT levels
- Lead/Support/Coach the deployment of ES OS solutions e.g. Continuous Improvement Loop, IMEx Deployment, Agile Transformation, EIRM, facilitate Innovations Workshops at the BU level
- Coach Complex Investigations using the established process
Lead and/or coach Lean/Six Sigma projects for ES Clusters/PC1/CMOs and support functions to diagnose and improve processes. This may also be on a regional basis
- Use CI to identify and lead/coach Lean/Six Sigma projects using M1, M2, M3 methodology
- Work with functions (e.g. GTEL & ESOQ) to identify and execute Lean/Six Sigma opportunities at CMOs
- Work with the ES OE team to ensure appropriate skills are deployed by BU and region
Build OE & Innovation capabilities at the ES Clusters/PC1 and selected CMOs
- Build M1, M2, M3, M4, PHP and Innovation capabilities within the ES Cluster/PC1 in conjunction with the PGS OE Teams
- Build M1 and PHP capability at selected CMOs
Coach the ES Clusters/PC1 on embedding a CI Culture
- Respectfully challenge the Status Quo and seek to identify Value Add/Non-Value Add
- Embed CI mindsets & behaviors in the BU team and supporting functions
Lead a Global OE program across External Supply in alignment with the ES/OE Strategies
- Co Design and lead a Global Program that spans all of ES e.g. Cycle Time, Capability Building, EIRM, Agile Transformations, Cost Savings (eg. EMAP Operating Efficiencies)
Lead/Support ES Strategies and T5 Initiatives (Eg. IMEx, etc)
Be an active member of the ES S&OE team in devising the OE and ES Strategies
- Contribute to the OE & ES Strategies
- Assist with co-design of OE programs
- Facilitate ES S&OE team meetings
BASIC QUALIFICATIONS
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Bachelor s Degree in associated discipline is required (i.e., Engineering, Industrial Engineering, Operations Management or Science)
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8+ years of manufacturing and/or supply experience
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5+ years hands-on analytics/six sigma/continuous improvement experience
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Lean Six Sigma Black Belt trained and certified minimum
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AI certified
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Incumbent must be fluent both written and verbally in English.
PREFERRED QUALIFICATIONS
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Certified/Trained AI Expert
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Certified Innovation Coach
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M1 Train the trainer
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Languages such as Mandarin, Spanish, Italian and French are preferred but not required
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5+ years coaching and certifying successful six sigma green belts and black belts
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Proven skills in managing large scale initiatives
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Demonstrated coaching skills
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Comprehensive knowledge of a broad range of operational excellence methodologies / programs
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Ability to define, evaluate and recommend improvement opportunities across the E2E to achieve and sustain improvements
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Strong business acumen with manufacturing and supply chain experiences preferred
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Demonstrated ability to influence stakeholders at all levels of the organization and a proven track record in change management
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Strong communication and interpersonal skills to guide and / or lead diverse teams,
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Strong analytical and problem solving
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Adaptable to work priorities in response to complex and rapidly changing environment
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Ability to navigate ES organization and operate in a multicultural environment
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Develop and execute strategies with minimal guidance
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Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
ManufacturingJob Classification
Industry: Pharmaceutical & Life SciencesFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Head - OperationsEmployement Type: Full timeContact Details:
Company: PfizerLocation(s): Mumbai
Keyskills: Supply chain Change management French Operational excellence Analytical PHP Spanish Continuous improvement Analytics Six sigma
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