About the Role
We are looking for a motivated Mid-Level SaaS Operations Engineer to help maintain and improve our cloud-based SaaS platform. This role offers the opportunity to work with modern cloud technologies, container orchestration, and DevOps practices while growing your skills in a supportive team environment.
Key Responsibilities
Manage and maintain SaaS infrastructure on AWS
Build and maintain CI/CD pipelines using Jenkins or GitLab CI
Deploy and manage applications on Kubernetes clusters with knowledge of CNI networking, cert-manager for TLS certificates, and policy enforcement tools
Manage application deployments via helm charts.
Implement configuration management solutions using Ansible
Monitor system health using observability tools.
Respond to incidents and participate in troubleshooting efforts
Maintain relational database systems
Document operational procedures and runbooks
Collaborate with development teams on deployment and operational issues
Participate in 24/7 on-call rotation covering EMEA and US time zones
Contribute to continuous improvement initiatives
Required Qualifications
3-5 years of experience in operations, DevOps, or related technical roles
Solid experience with AWS services and cloud infrastructure
Working knowledge of Kubernetes for container orchestration, including CNI basics, cert-manager usage, and familiarity with security policies (Gatekeeper or PSS)
Experience creating and managing Helm charts
Practical experience with CI/CD tools (Jenkins or GitLab CI)
Familiarity with Ansible for automation and configuration management (like Chef or Puppet)
Experience with relational databases (administration and basic optimization)
Understanding of monitoring tools including ELK stack and Grafana
Good problem-solving and analytical skills
Ability to work collaboratively in a team environment
Willingness to participate in 24/7 on-call rotation
Preferred Qualifications
Exposure to Azure cloud platform
Basic knowledge of Java applications
Experience with non-relational databases
Scripting skills (Python, Bash, or similar)
Understanding of networking concepts and security best practices
Experience with infrastructure-as-code tools
Exposure to Kubernetes operators and custom resources
Familiarity with ingress controllers and service mesh concepts
Familiarity with GitOps practices
Total Experience Expected: 04-06 years
Required Qualifications
3-5 years of experience in operations, DevOps, or related technical roles
Solid experience with AWS services and cloud infrastructure
Working knowledge of Kubernetes for container orchestration, including CNI basics, cert-manager usage, and familiarity with security policies (Gatekeeper or PSS)
Experience creating and managing Helm charts
Practical experience with CI/CD tools (Jenkins or GitLab CI)
Familiarity with Ansible for automation and configuration management (like Chef or Puppet)
Experience with relational databases (administration and basic optimization)
Understanding of monitoring tools including ELK stack and Grafana
Good problem-solving and analytical skills
Ability to work collaboratively in a team environment
Willingness to participate in 24/7 on-call rotation
Preferred Qualifications
Exposure to Azure cloud platform
Basic knowledge of Java applications
Experience with non-relational databases
Scripting skills (Python, Bash, or similar)
Understanding of networking concepts and security best practices
Experience with infrastructure-as-code tools
Exposure to Kubernetes operators and custom resources
Familiarity with ingress controllers and service mesh concepts
Familiarity with GitOps practices

Keyskills: Automation Networking Configuration management Cloud Troubleshooting Continuous improvement Operations
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by c...