EduBridge hiring For Service Desk Trainer (Part-Time / Freelance) @ Edubridge Learning

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EduBridge hiring For Service Desk Trainer (Part-Time / Freelance)

Edubridge Learning
2 - 7 years
Kolkata
6 days ago
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Job Description

EduBridge is hiring for Part Time Trainers - Gurgaon/ Kolkata

Looking for IMMEDIATE JOINERS ONLY

Location: EduBridge Learning Center (travel to nearby colleges as required)
Mode: In Person (6 days working with fixed Sunday off)

Engagement Type: Part-Time / Hourly Basis
Remuneration: 800 to 1200 per hour (based on experience and session scope)

Job Description:

We are hiring a Service Desk Trainer to train students for entry-level IT Service Desk roles. This role involves delivering classroom training and preparing candidates with technical and communication skills required for IT support jobs.

To Train the Students and NOT THE EMPLOYEES

Key Responsibilities:

Deliver training on IT Service Desk and Technical Support.
Train on ticketing tools, Windows troubleshooting, Active Directory, MS Office, and basic networking.
Cover ITIL basics (Incident, Problem, Change Management).
Conduct mock calls, practical sessions, and interview preparation.

Requirements:

Minimum 2+ years of hands-on experience in IT Service Desk / Technical Support (mandatory).
Knowledge of ticketing tools (ServiceNow / Remedy or similar).
Understanding of SLA and ITIL processes.
Strong communication and presentation skills.

Center Address

Gurgaon - Mehrauli. Road, Gurugram Haryana -

Kolkata - Bidhannagar

If Interested, share your resume Wa*********r@ed***********a.in

Job Classification

Industry: Education / Training
Functional Area / Department: Teaching & Training
Role Category: Teaching & Training - Other
Role: Teaching & Training - Other
Employement Type: Contract

Contact Details:

Company: Edubridge Learning
Location(s): Kolkata

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Keyskills: Service Desk IT Helpdesk L1 Support L1 IT Support Troubleshooting Helpdesk Desktop Support IT Service Desk Help Desk Operations Technical Helpdesk Ticketing Tools Technical Support

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Edubridge Learning

Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Were bridging two worlds, accelerating the shift to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources society needs now.

EduBridge hiring For Service Desk Trainer (Part-Time / Freelance) @ Edubridge Learning

Home > Teaching & Training - Other