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Customer Care Executive hiring For Voice and Non Voice process @ Multinational Company

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 Customer Care Executive hiring For Voice and Non Voice process

Job Description

Handle inbound and outbound customer interactions via voice and non-voice channels, resolve queries efficiently, ensure high customer satisfaction, maintain accurate records, follow SOPs, meet KPIs, collaborate with teams . HR Anuradha- 76797 91688

Required Candidate profile

Graduate with 03 yrs experience in customer support (voice/non-voice), strong communication, basic computer skills, problem-solving ability, customer-focused mindset, adaptable, quick learner .

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Multinational Company
Location(s): Noida, Gurugram

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Keyskills:   Chat Support Non Voice Blended Process Customer Service Policybazaar Accenture International Non Voice Semi Voice Calling Customer support teleperformance Bpo Non Voice Chat Process Bpo Voice Indiabulls Customer Care Fresher Hiring Concentrix Web Chat International BPO

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₹ 2-4 Lacs P.A

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