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Quality Analyst - Domestic @ TP

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TP  Quality Analyst - Domestic

Job Description

We are looking for a highly skilled and experienced Quality Analyst to join our team in the domestic sector. The ideal candidate will have a strong background in quality analysis and assurance, with excellent analytical and problem-solving skills.

Roles and Responsibility
  • Conduct thorough quality audits to ensure compliance with industry standards and regulations.
  • Develop and implement effective quality control processes and procedures.
  • Collaborate with cross-functional teams to identify and resolve quality issues.
  • Analyze data and trends to identify areas for improvement and optimize quality performance.
  • Develop and maintain quality metrics and reports to track performance.
  • Ensure all quality activities align with organizational goals and objectives.
Job Requirements
  • Strong knowledge of quality management principles and practices.
  • Excellent analytical and problem-solving skills with attention to detail.
  • Ability to work effectively in a team environment and communicate complex ideas clearly.
  • Strong understanding of quality control processes and procedures.
  • Experience with quality management software and tools.
  • Ability to adapt to changing priorities and deadlines in a fast-paced environment.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Call Quality Analyst
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Malad

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Keyskills:   quality analyst quality management software quality management quality control compliance

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TP

Founded in 1988, ETP is an Omni-channel Retail Solutions company headquartered in Singapore, serving market leaders in more than 22 countries across Asia Pacific, India and the Middle East. ETP€™s omni-channel solutions include omni-channel POS, Mobility, CRM, Marketing and Promotion Campaigns, ...