Application support by attending to business request promptly. Provide business assistance from 9am - 10pm including weekends and public holidays.
Customization on any out of the box features and business requirements to improve overall applications performance, services and stability.
Perform and automate application patching, refresh and on-going performance fine-tuning.
Focus on business trend analysis, tickets avoidance and proactive monitoring to improve the applications stability and performance, customer experience, cost and manual efforts reduction.
Address/implement all the current security and audit gaps including access controls, vulnerabilities, hardening, etc. to meet Security & Audit compliances.
Qualification requirements:
Bachelors Degree Computer Science or related qualification
Total Relevant Experience: Below 3 years (Junior)
Candidate with applications development and support background, good understanding in telecommunications business process, mobile applications, website and portal development, scripting and automation approach.
Knowledge in AI, DevOps framework, ML, Grafana, AIOps framework, Security Foundation
Highly proficient in English speaking and writing
Web Technologies : JSON, REST Services, .Net, Windows IIS, Adobe Enterprise Manager (AEM), Apache Tomcat
Scripting : Java, Python, UNIX, C#, SQL
Database : MSSQL, Oracle, MySQL, PostgreSQL, SQL Lite
Cloud Skillset: AWS, Azure, GCP
Aggressive, multi-tasking and able to work independently to meet tight datelines
Team player, comfortable working across teams and interacting with various departments
Good communications, problem solving skills, knowledgeable in business processes, security and able to work under pressure and independently
Preferred candidate profile
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Full time