F2F Interview Drive on 21st March (saturday)
Location-Gurgaon
Purpose of the role
To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.
Accountabilities
Collaboration across multiple digital channels to personalise each interaction with a customer.
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.
Support teams within the business operations function as needed, including risk management, compliance and collections.
Comply with all regulatory requirements and internal policies related to customer care.
To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.
If interested, please share your update resume at hidden_email or call me @ hidden_mobile

Keyskills: customer service banking process voice process international process customer support
Right Advisors Pvt. Ltd - An end to end Recruitment/Hiring/Manpower Placement organization head quartered at Delhi/NCR, India.