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Urgent Limited Vacancy For Customer Support Associate @ Tech Mahindra

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Tech Mahindra  Urgent Limited Vacancy For Customer Support Associate

Job Description

Role & responsibilities

Associate Hiring Job Description (WFH)

Designation
Associate Customer Support (WFH)
Job Profile
FK Voice
Job Type
Contractual till 31 st oct.
Mandatory Criteria-
Communication skill Excellent communication needed in English and Hindi
Education Min Higher secondary
Experience min 1 year BPO(With docs), Freshers are also welcome
Work Timing 24*7 rotational
Week off Rotational,5 days working
Maximum Age Limit - 40
Interview Structure -
HR round Yes (over video call and Aadhar is mandatory for WFH)
Typing Test Min 25WPM/90% accuracy
Versant 3 & above
Client Round Yes( Over G meet, Selfie with Aadhar is mandate)

System specification
Windows version- Win 10 or 11 (With Windows Pro/Education version) with
latest service pack; fixes/patch management to be carried out by partner on
these end-points at regular intervals (Virus definition updates and windows
updates as the examples)
RAM- 10gb or above
The processor must be core i5 & above
GEN 7 & above
Proper Internet connection( min 20mbps)
Power Backup
Noice Cancelation Headset (USB)
Documents Required -
Aadhar Card (Complete Date of Birth) Mandatory
E_ Aadhar_Mandatory

Pan Card - Mandatory
Education Marks sheets 10 th , 12 th , Mandatory
Experience Letter, Offer Letter, Pay slips (last 3 months) Applicable for
Experience Candidates
Salary and Benefits
For Fresher (WFH) 1,68,000, Monthly In hand 12.5k approx.
For Experience (WFH) 1,90,000, Monthly In hand 14.1k approx.

Contact Person: HR Shreya Ganguly

Contact Number: 6290450***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Contract

Contact Details:

Company: Tech Mahindra
Location(s): Kolkata

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Keyskills:   Customer Care Inbound Process BPO Customer Service Customer Calling Inbound Calls Hindi Speaking Voice Process Voice Support Customer Support Spoken English Domestic Voice Process Bpo Voice Domestic Voice Domestic BPO Customer Handling Domestic Process

 Fraud Alert to job seekers!

₹ 1.75-2 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...