Mega Walk In Drive || Tech Mahindra
- Tech Mahindra
- 0 - 5 years
- Noida, Gurugram
- 14 hours ago
- Email to a friend
- Report this job
Job Description
Hello Candidates,
Tech Mahindra is conducting Walk in drive. Grab the opportunity at the earliest.
We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Associate (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.
5 days Working : 2 days rotational shifts and off
Noida : Work from office
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Address and resolve customer queries, issues, and concerns with empathy and accuracy.
- Provide product/service information and support.
- Maintain detailed records of customer interactions.
- Work effectively in a fast-paced, rotational shift environment.
Skills and Qualifications
- Good verbal communication skills in English.
- Strong problem-solving and active listening skills.
- A customer-centric attitude and willingness to go the extra mile.
- Immediate joiners are required.
- Graduation is required.
- Freshers & experienced both are eligible.
- Salary will depend on communication skills and previous experience.
- 5 days working with rotational shifts and off.
- Immediate joiners are required.
Interested ones can contact "HR Dipti - 7903949***" or "HR Anushka - 9354011***" or "HR Himanshi - 7983513***" or "HR Vaibhavi - 6386703***" or can directly come for walk in interview at below mentioned address and mention "HR Dipti"/ "HR Anushka"/ "HR Himanshi"/ ''HR Vaibhavi'' on top of your resume for the reference.
Monday to Saturday - 10AM to 3PM
Office Address - Tech Mahindra, Tower D, Basement, Embassy Galaxy, A-44 & 45, Sushil Marg, Block A, Industrial Area, Noida Sector 62, Noida
Carry below list of documents while coming for interview.
- Hard copy of resume, E-Aadhar card & Pan card
- All education documents
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: Walk-insContact Details:
Company: Tech MahindraLocation(s): Noida, Gurugram
Keyskills: Customer Service Inbound Process Inbound Customer Service Solving Queries Inbound Calls Chat Support Voice Process Complaint Handling Query Resolution Voice Support Chat Process Customer Support Customer Care Customer Queries Customer Handling
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