Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Network Engineer @ 3 Point Human Capital

Home > Telecom Network Design / Management






3 Point Human Capital  Network Engineer

Job Description

    To support customers for the daily down calls, service degradation cases, and service requests.

    Perform First level troubleshooting followed by timely updates to the customer within the prescribed turnaround time (TAT).

    Follow up with TCL internal teams for resolution & support.

    Follow up with the customer for customer-end dependency cases.

    Follow up with customers to clear permission issues for last-mile migration.

    Escalation within internal teams for timely restoration of customer services.

    Escalation within customer teams for timely restoration of customer services.

    Use of internal tools for troubleshooting the issues.

    Good communications skills.

Employement Category:

Employement Type: Full time
Industry: Telecom / ISP
Role Category: Telecom Network Design / Management
Functional Area: Not Specified
Role/Responsibilies: Network Engineer

Contact Details:

Company: 3 Point Human Capital
Location(s): Ahmedabad

+ View Contactajax loader


Keyskills:   routers support networking troubleshooting skills cisco pix customer service resolution team

 Fraud Alert to job seekers!

₹ 1 to 2 Yr

Similar positions

RF Design & Planning Engineer

  • Accord Synergy Ltd.
  • 10 Positions
  • Bengaluru
  • 26 days ago
₹ 4 to 9 Yr

RF Planning Engineer

  • Accord Synergy Ltd.
  • 10 Positions
  • Bengaluru
  • 2 mths ago
₹ 4 to 9 Yr

3 Point Human Capital

3 Point Human Capital ( A PPMS Group Company) Recruitment Consultants