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Senior ServiceNow Analyst - Gen AI @ DXC Technology

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 Senior ServiceNow Analyst - Gen AI

Job Description

Job Description:

ServiceNow Senior Technical Consultant (GenAI)

Job Summary

Key Responsibilities

  • Develop and extend ServiceNow applications and components including Virtual Agent, Flow Designer, Now Assist and custom scoped applications.
  • Create and maintain APIs, microservices, and UI elements to support seamless GenAI integrations across processes.
  • Lead custom integrations with third-party systems using REST/SOAP and IntegrationHub spokes.
  • Design automated workflows, business rules, data models, and interfaces within ServiceNow to support scalable solutions.

Required Qualifications

  • 8 + years of ServiceNow platform experience
  • Proficiency with JavaScript (Glide scripting), REST/SOAP integrations, APIs , and ServiceNow modules (ITSM/ITOM/CSM).
  • Experience building cloud-native applications and integrating AI/ML services (Azure, AWS, GCP).
  • Hands-on with GenAI tools/frameworks

Preferred / Nice-to-Have

  • ServiceNow certifications: CSA, CAD, AI/ML specialization
  • Exposure to Agile / SAFe delivery models
  • Experience in large enterprise or multi-instance environments

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: Database Administrator
Employement Type: Full time

Contact Details:

Company: DXC Technology
Location(s): Bengaluru

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Keyskills:   CSA GCP Social media CAD Javascript Agile Manager Technology business rules SOAP Recruitment

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DXC Technology

DXC.technology DXC is the world¢¢s leading independent, end- to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billi...