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Walk-in || Infosys Bpm Is Hiring For Service Desk Freshers (pune & Ban...) @ Infosys BPM

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Infosys BPM  Walk-in || Infosys Bpm Is Hiring For Service Desk Freshers (pune & Ban...)

Job Description

Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk (Freshers)

Interview Location: Hyderabad STP Gacchibowli

Job Location: Pune & Bangalore

Walk-In Dates: 18th April 2026

Interview Timing: 10:00 AM to 1:00 PM


Venue: Infosys STP gate no. 2, Madhava Reddy colony, Landmark: Opposite ISB college, Interview building no.2 ground floor.


Role: Process Executive Service Desk!


Job Location: Pune & Bangalore

Experience: 0 - 1 Year

Qualification: B.E/B.tech/BCA/Bsc Computer Science Graduate (15 years of formal education)

Postgraduates are not eligible

Type: Full-Time | 100% Work from Office | 24x7 Shift Rotation (US Shifts)


What You ll Be Doing:

  • Provide top-notch support to global clients via calls and email
  • Troubleshoot technical issues related to:
  • VPN, Drivers, O365, Active Directory
  • Operating systems & basic networking
  • Microsoft Office and other productivity tools
  • Work on ticketing tools such as ServiceNow, Remedy, or Control-M
  • Own the issue, analyze, and provide efficient, timely resolutions
  • Ensure every customer interaction adds value and leaves them satisfied

What We're Looking For:

  • Excellent communication skills both verbal and written
  • Strong analytical and problem-solving ability
  • Confidence in handling and resolving technical queries independently
  • Willingness to work in a 24x7 environment (rotational US shifts)
  • Comfortable with a Work From Office (WFO) setup in Pune


Non-Negotiables:

  • Fluent English communication is a must
  • 100% Work From Office no hybrid or remote option
  • Comfortable with night/rotational shifts (US time zones)
  • 2 months of training in Mysore Campus

How to register: Step 1: Visit Infosys BPM - Career Page - Register profile - Allow with updated CV Step 2: Will receive candidate ID on your registered email ID Step 3: Mention the candidate ID in your CV(Mandatory)


Mandatory Documents to Carry

  • Updated printout of your resume
  • Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID)

Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus.


How to Attend the Walk-In

  • Carry a copy of this email/invitation
  • Register your application in advance
  • Walk into the Infosys Hyderabad Office on 18th April 2026 between 10:00 AM 1:00 PM

Why Infosys BPM?

  • Work with a global brand
  • Extensive training & upskilling programs
  • Fast-track career growth in tech support or customer success
  • Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Let's grow, together. We can't wait to meet you!


Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR

www.infosysbpm.com

Hyderabad / Bangalore | Pune | Mysore/ Kolkata /Global Locations

Transforming Talent | Empowering Careers

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins

Contact Details:

Company: Infosys BPM
Location(s): Pune

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Keyskills:   Technical Support Service Desk L1 Support IT Helpdesk Servicenow International Technical Support Active Directory

 Fraud Alert to job seekers!

₹ Not Disclosed

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Infosys BPM

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