Ensure adherence to the acquisition process during daily sales calls for comprehensive market coverage.
Oversee the activation and usage of Salary Accounts, meeting assigned activation targets.
Educate and update team members on Salary Account products to maintain product knowledge.
Promptly address customer queries related to Salary Accounts for high satisfaction levels.
Manage operations with a customer-centric approach, focusing on Salary Account holders' needs.
Evaluate growth strategies for acquiring Salary Account customers using competitor analyses and feedback.
Implement process changes to enhance service quality specifically for Salary Account acquisition and servicing.
Support teams by monitoring key performance parameters and providing necessary resources for achieving Salary Account acquisition targets.
Ensure quality sourcing in line with the Bank's policy
Job Classification
Industry: BankingFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Retail Banking SalesEmployement Type: Full time