Process Associate(Voice)-HR Sukalpa @ Wipro

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Process Associate(Voice)-HR Sukalpa

Wipro
0 - 2 years
Mumbai
13 hours ago
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Job Description

Eligibility Criteria: Graduates and undergraduates can apply, but candidates with degrees MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA OR ANY IT Field are not eligible.

Roles and Responsibilities:

Work on the various front offices client tools as required for the specific queues and provide customer service through Calls
Understand customer queries received through calls and act accordingly.
Maintain a healthy and clean work environment & adhere to company policies and procedure.
Continuous up gradation of process knowledge as required

Skill Requirements:

Excellent communication skills.
Comprehension : - Ability to clearly understand the problem statement
Composition : - Ability to compose a grammatically correct, concise and accurate.
Voice & Accent : - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
Strong customer service focus : -Ability to empathize with the customer - Prioritizing customer needs

Job Classification

Industry: BPM / BPO
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills: Communication Skills International BPO Customer Service Customer Support International Voice Process International Calling

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Process Associate(Voice)-HR Sukalpa @ Wipro

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