Job Description
Role- Branch manager :
Should be able to manage the portfolio for Gold Loan/financial business of the branch.
- Should be able to handle all the branch level activities for ensuring business growth.
- Drive cross-selling of other financial products to existing customers.
Process & Quality:-
- To ensure 100% right valuation - capturing right cartage, proper stone deduction.
- Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence,
maintaining all important registers etc.
- Maintaining the quality portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre &
post loan disbursal.
- Verify customers KYC & new KYC generation and ensure proper customer relationship for renewal & reference.
Collections:-
- Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue.
Team Management:-
- Coaching, mentoring and training the team at regular intervals.
- Provide timely feedback on their performance and motivating them to achieve their goals.
- Ensure to Call customers as per CRM lead ( Winback, Customer Referral & Leaders app fresh leads)
MIS & Branding Activities :-
- Preparing reports related to branch functioning and its performance.
- Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the proper
catchment areas.
Role- Gold appraiser: Candidates with 1 plus years of experience in GL sales will be preferred.
Key Responsibilities:-
- To ensure 100% right valuation - capturing right cartage, proper stone deduction.
- Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence, maintaining all important registers etc.
- Verify customers KYC & complete online registration.
- Maintaining the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution
of queries pre & post loan disbursal.
- Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
proper catchment areas and to generate leads for prospective Customers.
- Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers
for generating renewal & referral business.
- Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads)
and update in system.
- Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher
revenue.
Customer Care Executive : Freshers are eligible.
Office Timings:- 9.30AM TO 06.00 PM
-Responsible for strict adherence to Process, Policy, Guidelines laid by the Organization.
Interested candidates please share your resume- sr*********h@ii*l.com & ra******m@ii*l.com
Job Classification
Industry: NBFC
Functional Area / Department: BFSI, Investments & Trading
Role Category: Lending
Role: Sales Manager
Employement Type: Walk-ins
Contact Details:
Company: IIFL Finance
Location(s): Hyderabad
Keyskills:
Gold
Gold Valuation
Gold Appraiser
Gold Loan
Gold Sales
Team Handling
Gold Appraising
Jewel Loan
GL
Gold Loan Sales
Loan Against Gold
Gold Loan Operations
Field Sales
Field Work