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Customer Service Executive @ Wipro

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Wipro  Customer Service Executive

Job Description

Role & responsibilities


  1. Customer Service via Calls: The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills.
  2. Eligibility Criteria: Graduates and undergraduates can apply..
  3. Skill Requirements: Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette.
  4. Preferred Experience: Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centers are preferred. IATA certification is a plus.
  5. Job Logistics: The position is Work From Office at Airoli Mindspace, with 5-day working, 247 shift flexibility, and preference for immediate joiners.

Preferred candidate profile

Immediate joiner

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills:   BPO Customer Service International Voice Process Airline Process Travel Process Voice Process

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₹ 2-3 Lacs P.A

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Wipro

Company DetailsWipro Limited