PM - Executive @ Kantar

The role incumbent, as an individual contributor assigned to a specific geography, is responsibletoplan,commissionandmonitoractivities to ensure the successful completion of assigned primary market research projects.

He/she/They have to be the bridge across all projectEWand suppliers, manage project schedule, ensure delivery while monitoring financial parameters.

Roles Responsibilities

• Understand the Client domain, the product (Kantar viz. cross-media, Brand, Creative etc.), the project and the job-specs

• Understand end-to-end project life cycle

• Ensure delivery of a complete project to the geography frominceptionto completion.with minimal guidance

• Proactively list all the relevant internal and external information that will berequiredfor the project design/setup and alert local account team to these needs

• Source quotes from external suppliers,whereappropriate,always ensuring that the best cost and timinghasbeen given and work with the client service team for all necessary approvals

• Commission all internal and external stakeholders

• Produce the project plan and relevant timelines. Ensure that all stakeholders have access/are notified of timelines

• Co-ordinate with Kantar Profiles teams forFieldwork management

• Coordinate withtheproductionteamsand clients(CS/in-market teamfor seamless project execution

• Execute project plans to ensuretimelyandaccuratedelivery of outcomes in alignment with the agreed design, timeline, and budget

• Accountable for quality control throughout the entire project, from inputs to deliverables(in questionnaires, scripts,)code frames, ,meeting specifications

• Responsiblefor script checking, including translated scripts, before sharing with the client

• Independently manage client communication.Establish a primary point of contact with stakeholders and nurture relationships

• Proactively foster stronger relationships between Client Service, local teams, and technical teams

• Lead orparticipatein kick-off meetings, review meetings, regular status calls, and consistently provide project status updates, address queries, and offer support and guidance to all relevant teams

• Log and document allfeedback,accurately by the set deadline, adhering to process protocols and conventions.

• Monitor and ensure adherence toproject scope as per SoW

• Inform all stakeholdersof project statusespecially with respect to scope,timeand cost(estimated vs actual),alongwithprogress

• Troubleshoot and resolve queries from various stakeholders while supporting Project lead for root cause analysis (RCA) and action steps.

• Deliver to defined performance metrics and competencies

• Comply withdefined processes and guidelines as per ISO manual

• Interact withStakeholders acrossfunctions within the cluster / country team

• Adhereto defined work practices viz. Time Sheets, work status, responsiveness to queries, escalation to line manager

• Successful completion certification on internal skill level trainings;SUP IntermediateTopics within specifiedtimelines

• Any other task as provided by the Manager or the organization at any time.

Technical skillsand Knowledge

• Good written and verbal communication in English

• ProficiencyinMS Officesuiteisessential

• Knowledge of principles of Project Management and Project Management Tools

• Knowledge about all Kantar products

• Knowledge aboutQuestionnairedesign and flow

• Knowledge of Escalation Matrix within theCentersand alsowith in-market / CS teams