Customer Engagement Executive @ Axis Max Life

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Customer Engagement Executive

Axis Max Life
1 - 5 years
Bengaluru
3 days ago
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Job Description

Role & responsibilities

Handling Digital Calls (Call Quality Audit Process Adherence)
Query resolution and Service request processing at Digital Calls.
Service to Sales/Recruitment lead Generation and Conversion.
Ensuring 13M & 25M persistency collection.
Retaining customer coming in for Surrender/ECS/FLC/E2R
New Business WIP Management
Statutory Compliance & Branch Risk Rating
Training & Certification

Preferred candidate profile

Graduate / Post-Graduate in any discipline.
2-3 years experience handling front end customer services

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Axis Max Life
Location(s): Bengaluru

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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