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Business Analyst-Cloud @ Fiserv

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Fiserv  Business Analyst-Cloud

Job Description

What does a successful Business Analyst-Cloud do?

A successful Senior Business Analyst Cloud at Fiserv partners with Cloud Product Owners and subject matter experts to translate business goals into a clear, prioritized backlog that maximizes value from our cloud investments. You help align product strategy with cloud capabilities and constraints, ensuring solutions are scalable, secure, cost-aware, and outcome-focused. You guide teams from vision to user story, connect strategy to execution, and champion strong product ownership practices across Fiserv Technology Services.


What you will do:

  • Lead research and analysis to understand cloud product vision, business objectives, enduser problems, and translate them into features and user stories.
  • Facilitate and manage a regular cadence of story mapping, story writing, review, and prioritization to maintain a wellrefined backlog that supports team velocity.
  • Map and maintain feature and story dependencies, process maps, and current/future workflows to support prioritization and release planning.
  • Apply cloud operating model concepts (security, risk, compliance, governance, shared responsibility) when shaping requirements and acceptance criteria.
  • Support creation and maintenance of product strategy and roadmaps, ensuring alignment between business goals, cloud capabilities, and tactical delivery.
  • Partner with Product Owners to define business value metrics and use them to drive valuebased prioritization and tradeoff decisions.
  • Facilitate workshops and large remote sessions (20+ participants) with stakeholders across locations to align on requirements and outcomes.
  • Help grow the Product Ownership practice by mentoring peers, sharing best practices, and leading internal improvement initiatives.

What you will need to have:

  • 5+ years of experience on Agile software development teams performing business analysis responsibilities.
  • 5+ years of experience working directly with business stakeholders to define product vision, goals, and roadmaps.
  • 5+ years of experience creating process maps, gap analyses, user stories, and acceptance criteria in an Agile environment.
  • 5+ years of experience with major cloud platforms (AWS, Azure, and/or GCP) including IaaS, PaaS, SaaS and cloud cost/consumption concepts.
  • Bachelors degree and/or equivalent military experience.

What would be great to have:

  • Experience incorporating cloud security, compliance, risk, and governance requirements into analysis deliverables.
  • Experience facilitating large inperson and remote workshops using digital collaboration tools.
  • Experience supporting valuebased prioritization using cloud cost drivers, pricing, and billing constructs.
  • Experience creating and maintaining story maps and product backlogs that align to strategic product roadmaps.
  • Experience in consultingstyle roles demonstrating conflict resolution, stakeholder influence, and leading through ambiguity.

Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Fiserv
Location(s): Bengaluru

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Keyskills:   Azure Cloud SAAS PAAS Cloud Platform Business Analysis Cloud Operations AWS

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Fiserv

Fiserv is a global financial services technology provider with more than 13, 000 clients and 21, 000 associates worldwide. Each member of the Fiserv community helps our clients push the boundaries of what's possible in financial services, delivering deep expertise and innovative solutions to help fi...