Customer Support Executive
- TP
- 0 - 3 years
- Bengaluru
- 3 days ago
- Email to a friend
- Report this job
Job Description
We are looking for a highly skilled and experienced Customer Support Executive to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch support to our customers.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and effective solutions to customer complaints and concerns.
- Collaborate with internal teams to resolve complex customer issues.
- Develop and maintain a thorough understanding of our products and services.
- Identify and escalate trends or systemic issues impacting customer satisfaction.
- Consistently meet or exceed performance metrics and quality standards.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and collaborate with colleagues.
- Strong problem-solving and analytical skills.
- Adaptability to changing situations and priorities.
- Proficiency in using computer systems and software applications.
- Ability to learn and retain product knowledge and industry trends.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full timeContact Details:
Company: TPLocation(s): Bengaluru+ View Contact
Keyskills: support executive customer satisfaction communication and interpersonal skills customer support communication skills
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
TP
Petpooja is the largest next-generation Point of Sale Software platform with the usage of more than 1,00,000+ outlets live across India. We are a product-based software company based out of Ahmedabad, Gujarat. The company is present in more than 1000+ cities across India, with more than 1400+ emplo...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in