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Business Operations & Client Relations Manager @ Elite Exceed

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Elite Exceed  Business Operations & Client Relations Manager

Job Description

Hi,

We are currently seeking a qualified professional for the position of Business Operations & Client Relations Manager. The ideal candidate will have proven experience in team management, client relationship management, account management, and vendor coordination.


Job Title: Business Operations & Client Relations Manager

Location: Hyderabad (Remote)


Job Summary:

Responsible for managing resources efficiently, maintaining strong client relationships, and coordinating with vendors to ensure smooth business operations and project success.


Key Responsibilities:

Resource Management

  • Plan, allocate, and monitor human and material resources across projects
  • Ensure optimal utilization and productivity of team members
  • Track resource availability, workload, and capacity planning
  • Coordinate with project managers to align resources with project timelines
  • Identify resource gaps and support recruitment or outsourcing needs
  • Maintain resource management tools, reports, and dashboards

Client Management

  • Act as the primary point of contact for assigned clients
  • Build and maintain long-term client relationships
  • Understand client requirements and ensure timely delivery of services
  • Handle client communications, feedback, and issue resolution
  • Conduct regular client meetings and performance reviews
  • Ensure high levels of client satisfaction and retention

Vendor Management

  • Coordinate with vendors for services and supplies
  • Monitor vendor performance
  • Manage contracts and resolve issues
  • costs and improve service efficiency

Required Skills & Qualifications

  • Bachelors degree in Business Administration, Management, or related field
  • Proven experience in resource management, client handling, or vendor management
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Negotiation and conflict resolution skills
  • Proficiency in MS Office, project management, or ERP tools
  • Analytical and problem-solving mindset

Thanks & Regards,

Srikanth

Manager - Talent Acquisition

: sr*****h@el********d.com

https://www.eliteexceed.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Human Resources
Role Category: Recruitment & Talent Acquisition
Role: Recruitment & Talent Acquisition - Other
Employement Type: Full time

Contact Details:

Company: Elite Exceed
Location(s): Hyderabad

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Keyskills:   Vendor Handling HR Operations Resource Management Talent Acquisition Client Handling Account Management Stakeholder Management Recruitment

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Elite Exceed

Elite Exceed Private Limited is a leading technology and services company delivering innovative, high-quality solutions to clients across various industries. The company focuses on modern digital capabilities, ensuring efficient, scalable, and customer-centric outcomes. With a skilled team and st...