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Order To Cash @ EY

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EY  Order To Cash

Job Description

Responsibilities


Sales order Operations And Billing support


  • Manage billing activities for cargo, passenger services, apron transport, security services, and other adhoc billing requirements by validating service data and creating accurate sales orders in SAP.
  • Review shipment, flight, operational, and marketing inputs to ensure correct material codes, quantities, and rates are applied.
  • Generate sales order numbers and share relevant supporting documents with the Finance Accounts Receivable (AR) team for timely invoicing and collections.
  • Track and resolve billing discrepancies by coordinating with Operations, Marketing, Finance, and other internal teams.
  • Review and submit rental invoices data in SAP.
  • Validate contract rates, cross-check invoice details, and ensure timely submission to Finance AP for payment processing.
  • Address exceptions and coordinate with SSSG teams to resolve rate or data inconsistencies.

Coordination And Stakeholder Management


  • Work closely with Marketing and Operations teams to ensure the latest rate cards, service quantities, and billing inputs are correctly reflected in the system.
  • Collaborate with the Finance AR and AP teams for invoice submissions, clarifications, and query handling.
  • Support internal governance by maintaining process accuracy and ensuring smooth monthend closure with minimal backlog.

Process Management And Reporting


  • Maintain billing trackers, working files, and service-wise data logs to support reporting and audit requirements.
  • Update process documentation, checklists, and SOPs to reflect current business practices.
  • Identify gaps, propose improvements, and support automation or efficiency initiatives that enhance billing accuracy and turnaround time.
  • Participate in system changes, testing activities (UAT), and implementation of new tools/features related to billing processes.

Functional And Technical Skills


  • Strong understanding of core OrdertoCash (O2C) processes, especially billing, sales order creation, and AR coordination.
  • Working knowledge of SAP (preferred) and comfort with navigating service codes, quantities, rate structures, and sales order modules.
  • Good understanding of finance processes such as billing validation, invoice submission, and dispute resolution.
  • Proficiency in MS Excel (lookups, pivots, data validation) and ability to prepare basic reports or trackers.
  • Ability to analyse data, spot inconsistencies, and resolve billing-related issues effectively.
  • Strong communication and stakeholder management skills to coordinate with crossfunctional teams.
  • Organized, detailoriented, and able to work independently with minimal supervision

Qualifications And Experience


  • Bachelors degree in Commerce, Finance, Accounting, or a related field (B.Com/M.Com/MBA Finance preferred).
  • 26+ years of experience in billing, sales order processing, or OrdertoCash operationspreferably in a servicebased or aviation/logistics environment.
  • Experience working with SAP or similar ERP systems is required.
  • Ability to manage monthend timelines and handle peak-period workloads when needed.
  • Comfortable working with global or crossfunctional stakeholders.
  • This role requires working from the office throughout the week and requires the candidate to operate from our Bengaluru location on all working days

Job Classification

Industry: Management Consulting
Functional Area / Department: Finance & Accounting
Role Category: Accounting & Taxation
Role: Accounting & Taxation - Other
Employement Type: Full time

Contact Details:

Company: EY
Location(s): Bengaluru

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Keyskills:   Accounting Billing Ar Billing OTC

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