banker customer experience @ Idfc First Bank

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banker customer experience

Idfc First Bank
2 - 4 years
Saharanpur
17 days ago
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Job Description

Role & responsibilities

Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell.

Deliver business target assigned as per performance score card.

Giving the client need based product solutions and in the process aligning client requirements with business specifics.

Assessing customer propensity and ensuring higher product penetration per relationship.

Referencing for more business from existing customers.

Responsible for creating a customer-focused approach for quick resolution of all queries and complaints.

Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.

Assist in closure of all observations on audit report.

Job Classification

Industry: Banking
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Banking Operations - Other
Employement Type: Full time

Contact Details:

Company: Idfc First Bank
Location(s): Saharanpur

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Keyskills: Operations Sales Cross Selling

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₹ 4.5-6 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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We are a technology-powered customer experience (CX) enterprise transforming experiences for our team, clients, and their customers. Our worldwide workforce is committed to making every interaction exceptional in their professional journeys.\n\nConsequently, we are wholeheartedly devoted to shaping ...

banker customer experience @ Idfc First Bank

Home > Banking Operations