Walk-in || Customer Operation Voice Process @ eClerx

Home > Customer Success, Service & Operations - Other

Walk-in || Customer Operation Voice Process

eClerx
0 - 1 years
Pune
2 days ago
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Job Description

Position: Customer Support Executive (Voice Process)
Shift: US Rotational Night Shifts & Rotational Week Offs.

Key Responsibilities:
Handle inbound calls from US customers
Resolve customer issues and provide product information
Achieve key performance metrics (KPIs)
Accurately document call details and customer interactions.

Requirements:
Excellent spoken English skills
Flexibility to work rotational shifts
Bachelors degree (graduates last 5 years)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins

Contact Details:

Company: eClerx
Location(s): Pune

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Keyskills: Fresher Hiring BPO Communication Skills Customer Service International Voice Process

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₹ 2-2.25 Lacs P.A

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Expected Salary (*)

Desired Industry (*):

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Enter Skills (key skills, subjects, technologies & roles to use in search)

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eClerx

eClerx is a data analytics service provider specializing in competitive intelligence and pricing optimization programs for a number of industries and derivative operations for the financial services market. With a proven track record of delivering world-class quality and innovation to FORTUNE 1000 c...

Walk-in || Customer Operation Voice Process @ eClerx

Home > Customer Success, Service & Operations - Other