Otc - Billing & Collection - Top Mnc's - Mumbai & Gurugram
- Trigent
- 3 - 5 years
- Noida, Gurugram
- 3 days ago
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Job Description
Skill required: Order to Cash - Collections Processing
Designation: Order to Cash Operations Associate
Qualifications:BCom,
BBA,BCom,Master of Business Administration
Years of Experience:1 to 3 years
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.
Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a companys financial health and operational efficiency keyword includes :- ("Order to Cash","Cash App","Collection & Dispute",Billing, "Deduction")
Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).
What are we looking for? Business Operation Management
Deductions Management
Customer Service Management
Credit Management & Assessment
Priority Skill
Collect and recover customer receivables and debt.
Ensure cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors.
Customer Service: Protect client relationships while recovering funds.
Problem Solving: Handle routine and complex account issues.
Process Management: Apply knowledge of Order-to-Cash (OTC) cycles, cash application, and dunning processes.
Communication: Strong verbal and written skills for internal and external interactions.
Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems
Your day to day interaction is with peers within client before updating supervisors
In this role you may have limited exposure with clients and/or client management
You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
The decisions you make impact your own work and may impact the work of others
You will be an individual contributor as a part of a team, with a focused scope of work
Please note that this role may require you to work in rotational shifts
Job Classification
Industry: BPM / BPOFunctional Area / Department: Finance & AccountingRole Category: Finance & Accounting - OtherRole: Finance & Accounting - OtherEmployement Type: Full timeContact Details:
Company: Trigent ProfessionalLocation(s): Noida, Gurugram
Keyskills: Collections Bad Debt Dispute Management OTC billing Accounting Cash Applications
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