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Opening For Quality Analyst -SME @ Cognizant

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Cognizant  Opening For Quality Analyst -SME

Job Description

3-5years of experience in customer support /BPO quality is mandatory (Voice/chat &Email)

Strong communication skills (Verbal & written skills)

Location Coimbatore

Work mode - Work from office

Flexible to work in rotational shifts with rotational offs

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Coimbatore

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Keyskills:   VOICE SUPPORT bpo Call Quality cse international voice process Quality Check Non Voice International Process Quality Assurance International BPO

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Cognizant

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the w...