Customer Service Executive (Non-Voice) @ Sutherland

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Customer Service Executive (Non-Voice)

Sutherland
0 - 1 years
Hyderabad
16 days ago
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Job Description

Job Description:
We are looking for a Customer Service Executive (Non-Voice Process) to handle customer queries through chat/email support. The candidate should have strong written communication skills and the ability to resolve customer concerns effectively.

Key Responsibilities:

Handle customer queries via chat and email in a timely manner
Provide accurate information and solutions to customers
Maintain a high level of customer satisfaction
Follow company guidelines and quality standards
Document interactions and maintain records

Eligibility Criteria:

Minimum 6 months of experience in a non-voice/customer support role
Excellent written communication skills in English
Candidates must be located within a 15 km radius of Uppal
Basic computer knowledge and typing skills
Ability to work in a fast-paced environment

Preferred Skills:

Strong problem-solving abilities
Attention to detail
Good time management skills

How to Apply:
Interested candidates can contact Chandana for further details.

Location: 9th Floor, Block-2, NSL Arena, Survey No-1, 6, Uppal, Hyderabad, Telangana 500039

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Sutherland
Location(s): Hyderabad

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Keyskills: Customer Engagement Communication Skills Customer Experience Customer Satisfaction Customer Focus

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₹ 2.5-3 Lacs P.A

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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I agree with website service terms and conditions

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Sutherland

About Accenture\r\n\r\n \r\n\r\nAccenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations...

Customer Service Executive (Non-Voice) @ Sutherland

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