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Executive - Operations @ Startek

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Startek  Executive - Operations

Job Description

  • Oversee routine operations and ensure all processes are executed as per defined guidelines.
  • Collaborate with internal stakeholders to streamline workflows and reduce turnaround time.
  • Track operational metrics and maintain accurate documentation and reporting systems.
  • Assist in resolving operational issues and escalate critical concerns when necessary.
  • Drive process improvements and contribute to cost optimization initiatives.
  • Maintain high standards of quality, compliance, and customer satisfaction.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Startek
Location(s): Hosur

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Keyskills:   Wireless Business transformation orchestration Artificial Intelligence Customer support Operation Executive Customer experience Troubleshooting Customer engagement digital transformation

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Startek

Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging ...