Senior IT Engineer - Siebel
- Maximus
- 8 - 12 years
- Hyderabad
- 2 days ago
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Job Description
Role & responsibilities
- Contribute to the development of CRM solutions for a contact center, integrating feedback from the Agile team and business sponsors.
- Actively participate in SAFe processes, including PI Planning, daily standups, iteration reviews, and Innovation & Planning.
- Adjust and adapt as necessary based on bi-weekly feedback from business sponsors.
- Deliver new features to operational teams every 12 weeks and take part in system demonstrations.
- Collaborate with the program management team, DevOps team, and other support teams to release new features to the production environment, adhering to an established change management process.
- Independently handle deliverables such as design analysis and coding.
- Monitor system performance and suggest improvements.
- Address defects in the JIRA backlog, implementing these changes in the production system according to the established change management process.
- If required, offer expert support in troubleshooting during critical production outages to minimize service interruptions.
- Work with the product management team to define and collect ROI data for significant system enhancements.
- Stay updated with new technologies and acquire necessary business knowledge.
Preferred candidate profile
The Senior Software Engineer is a key member of a software development team. They are responsible for developing, implementing, and supporting enterprise applications that cater to over 8 million consumers. The Senior Software Engineer contributes to the Agile Release Train, alongside the Scrum Master, Product Owner, system analysts and test engineers, to deliver functional features every 12 weeks (one Program Increment). The ideal candidate should possess advanced technical knowledge in Customer Relationship Management (CRM) systems and the ability to simplify complex information into understandable business terms.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: MaximusLocation(s): Hyderabad
Keyskills: Siebel EAI Siebel Open Ui Siebel Configuration Siebel CRM Siebel Workflows Siebel Software Engineering Siebel Scripting EAI Siebel Tools
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