Work on defined set of instructions to collect ground truth data for the product development.
Perform execution and report results accurately. Understand procedures and guidelines for new tasks / releases Perform repetitive exercises based on the dynamic instructions without compromising on quality Use software tools for data capture and comply with the processes of the organization on a daily basis
Be comfortable with capturing results, communicating and escalating failures and providing individual status reports and adhering to Productivity and Quality base lines. Raising all failures/doubts related to the execution in the portal and closing the same as per the SLAs Own the daily targets against internal and external dependencies.
Preferred candidate profile
Bachelor's degree
Speak, write, and read fluently in English
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Contract