Content Management (Moderator)
- NLB Services
- 3 - 7 years
- Noida, Gurugram
- 14 hours ago
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Job Description
If Interested, please share the updated resume on sw***********a@nl****h.in or 9897330***
Essential Duties and Responsibilities:
- Produce and maintain employee communication deliverables using standardized templates and brand guidelines, including: o Digital Benefits Guides (DBG) o Open enrollment and new hire communication assets
- Update and refresh content to reflect plan changes, enrollment timing, and client specific requirements using approved inputs and intake forms
- Ensure all deliverables meet defined quality, accessibility, and formatting standards prior to release
- Support multichannel communication delivery (e.g., digital guides, email content, landing pages, print ready assets) as defined by the National Employee Communications practice
- Receive, track, and execute work requests through standardized intake and tracking tools Manage assigned deliverables through defined production workflows, review cycles, and approval checkpoints
- Coordinate content updates and revisions based on feedback from U.S. based teams, following documented change and version control processes
- Leverage and contribute to centralized content libraries, templates, and reusable assets to support scalability and consistency
- Follow documented SOPs related to tone, structure, branding, and service level expectations
- Operate as part of a centralized GCC Employee Communications delivery team supporting multiple U.S. regions
- Partner with U.S. based Employee Communications leaders, Account Teams, and Client Engagement roles through clearly defined handoffs
- Focus on execution, production quality, and turnaround time rather than client strategy or advisory ownership Knowledge, Skills, and/or Abilities:
- Strong attention to detail with the ability to execute structured, content driven work accurately
- Experience producing employee facing communications, benefits materials, or marketing content
- Proficiency with content management systems (e.g., Foleon, WordPress, Kentico) Ability to manage multiple deliverables concurrently while meeting defined SLAs and deadlines Strong written communication skills and ability to apply standardized tone and style guidelines Comfort working within a centralized, offshore delivery model supporting U.S.
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Content, Editorial & JournalismRole Category: Content Management (Print / Online / Electronic)Role: Content ModeratorEmployement Type: Full timeContact Details:
Company: NLB ServicesLocation(s): Noida, Gurugram
Keyskills: Wordpress Content Management Content Curation Content Editing Content Moderation Content Review
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NLB Services
NLB is one of the fastest growing transformational workforce solutions provider. Over the last 16+ years, we have significantly grown our expertise from an IT Consulting firm to Digital Transformation, Analytics, Health-tech, E-Learning and Financial Services domains. Our comprehensive range of so...
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