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AI Automation Engineer @ People Tech

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 AI Automation Engineer

Job Description

Job Title: Integration & Automation Engineer (Gen AI / SharePoint / AWS)

Location: Hyderabad

Experience: 38 Years

Role Overview

We are looking for a skilled Integration & Automation Engineer with experience in API integrations, workflow automation. The ideal candidate will have hands-on expertise in building scalable integrations across platforms, along with exposure to Gen AI, SharePoint, and AWS environments.

Key Responsibilities

  • Design, develop, and maintain API integrations and automation workflows across systems
  • Build and optimize workflow-based automation solutions to improve operational efficiency
  • Integrate applications using REST APIs, webhooks, and middleware tools
  • Work with ticketing/operations systems to manage incidents, requests, and escalations
  • Collaborate with cross-functional teams to implement end-to-end integration solutions
  • Monitor system performance and ensure adherence to defined SLA and escalation protocols
  • Support automation using tools like Power Automate, Zapier, or RPA platforms
  • Contribute to solutions involving SharePoint, Slack integrations, and cloud services (AWS)
  • Explore and implement Gen AI-based automation use cases where applicable

Mandatory Requirements (Must-Have)

  • Strong experience in API development / integrations (REST APIs, Webhooks)
  • Hands-on experience in automation workflows / process automation tools
  • Exposure to ticketing or operations systems (e.g., incident/request handling)
  • Good understanding of logic-based or decision-driven automation

Preferred Qualifications (Good-to-Have)

  • Experience with Slack or bot-based automation
  • Knowledge of SharePoint / data tracking systems
  • Understanding of SLA management and escalation handling
  • Hands-on experience with low-code/no-code tools (Power Automate, Zapier, RPA)
  • Exposure to AWS services (Lambda, API Gateway, etc.)
  • Basic understanding of Generative AI integrations (OpenAI, GPT-based workflows)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Automation Developer
Employement Type: Full time

Contact Details:

Company: People Tech
Location(s): Hyderabad

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Keyskills:   Generative Ai Workflow Automation Automation Engineering AWS Ticketing Rest Apis Aiml Sharepoint

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