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Customer Support - International Voice - Freshers - Bangalore @ 2coms

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2coms  Customer Support - International Voice - Freshers - Bangalore

Job Description

SUMMARY
International Customer Support Representative

Summary
We are seeking a highly motivated and customer-focused individual to join our team as an International Customer Support Representative. As a key member of our global support team, you will be responsible for providing exceptional customer service to clients across different time zones. This role requires strong communication skills, adaptability, and a willingness to work in rotational shifts, including night shifts. If you are a team player with a passion for delivering excellent customer experiences, we encourage you to apply.

Responsibilities

  • Handle customer inquiries via phone in different time zones
  • Provide professional and positive responses to global clients
  • Adapt to working in rotational shifts, including night shifts
  • Demonstrate excellent verbal and written communication skills in English
  • Apply knowledge of customer service principles and practices

Requirements
Requirements:

  • Graduates or Master's degree holders
  • Excellent English communication skills
  • Willingness to work in rotational shifts, including night shifts
  • Ability to work in a fast-paced environment with a focus on delivering exceptional customer experiences

Benefits

Both Way CAB facilities available

Salary: 25k monthly CTC 

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Freshers

Contact Details:

Company: 2coms
Location(s): Bengaluru

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Keyskills:   voice bpo rotational shifts providing international bpo customer service verbal communication international voice customer support voice process written communication strong communication skills english non voice communication skills customer experience

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2coms

2COMS Consulting Pvt. Ltd. is a Recruitment and staffing solutions company established in 1999 in Kolkata with branches in Pune, Hyderabad & Bhubaneshwar. 2COMS focuses on verticals like KPO, BPO, IT, Insurance, Banking.