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Executive - Operations @ Startek

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Startek  Executive - Operations

Job Description

  • Manage day-to-day operational activities ensuring smooth workflow and timely execution of tasks.
  • Coordinate with cross-functional teams to improve efficiency and productivity across departments.
  • Monitor operational KPIs and prepare regular performance reports for management review.
  • Identify process gaps and implement continuous improvement initiatives to optimize operations.
  • Ensure compliance with company policies, safety standards, and regulatory requirements.
  • Support senior management in planning, budgeting, and resource allocation activities.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Startek
Location(s): Hosur

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Keyskills:   Wireless Business transformation orchestration Artificial Intelligence Customer support Operation Executive Customer experience Troubleshooting Customer engagement digital transformation

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Startek

Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging ...