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Hiring in insurance domain For customer service @ Tech Mahindra

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Tech Mahindra  Hiring in insurance domain For customer service

Job Description

Urgent openings For Inbound voice process- 5 Days working- Airoli- 20.8k to 24.2k Salary


Job description


We are hiring for inbound voice process(insurance queries).


Designation: Associate Customer Support

Shift Timing: Girls: 8AM - 8PM (any 10hrs) Boys: 8 AM-11PM (Any 10hrs)

5 days working & 2 rotational week-off


Qualification: Graduation is mandatory


Experience: Fresher or Minimum 1 year of relevant experience in the BPO industry


Skills Required:

Strong verbal and written communication skills in English and Hindi

Good typing speed with accuracy

Strong interpersonal and customer handling skills

Ability to manage queries and resolve issues effectively


Roles & Responsibilities:

Resolve insurance-related issues and queries over calls

Manage customer calls with a focus on exceptional service and timely query resolution

Actively respond to customer needs, concerns, and feedback appropriately

Accurately document customer interactions and update records in the system


Salary:

Fresher: 20.8k in hand

Experience: 24.2k in hand

Interested can call or MSG ON THIS NUMBER- 8689948***(Priyanka HR)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   BPO Customer Service Telecalling Phone Banking Inbound Voice

 Fraud Alert to job seekers!

₹ 1.25-2.25 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...