Guidewire Program Manager @ Zensar

Define the overall vision, goals, and objectives of programs, develop strategic roadmaps, and ensure that all initiatives align with the organization s mission and long-term plans.

Oversee program design, frameworks, timelines, and milestones to drive effective program execution.

Lead and manage teams: Responsible for leading and managing teams, both onshore and offshore, to ensure successful project delivery and client satisfaction.

Drive innovation and technology: The role involves driving innovation and leveraging technology to enhance the Guidewire platform and services.

Customer success: Committed to customer success, ensuring that Guidewires products and services meet the needs of its clients.

Continuous improvement: The Program Director is expected to contribute to the continuous improvement of Guidewires processes and services.

Collaboration and teamwork: The role emphasizes collaboration and teamwork, with the Program Director working closely with other team members and stakeholders.

Flexibility and adaptability: Must be flexible and adaptable to respond to changing market conditions and client needs.

Identifying potential risks and implementing mitigation strategies is essential. Program Directors track program progress using key performance indicators (KPIs), evaluate outcomes, and make data-driven adjustments to optimize results.

Certification Nice to have

1. Guidewire Certifications
2. Insurance Domain Certifications

3. Project Management Certification - PMP

Required Qualifications

1. Bachelor s degree in Engineering, Technology, Business, or related field
2. 15+ years overall experience with 5+ years in Program Management

3. Proven experience managing large, complex, multi project programs

Program Leadership Strategy

• Define and own the program vision, roadmap, and success metrics
• Ensure alignment between program outcomes and business strategy
• Establish program governance, standards, and best practices
• Drive decision making at program and executive levels