Quality Analyst|International @ TP

Home > Business Process Quality

Quality Analyst|International

TP
1 - 5 years
Chennai
7 days ago
Email to a friend
Report this job

Job Description

Job Summary

The Quality Analyst will be responsible for monitoring, evaluating, and improving the quality of international operations to ensure compliance with client standards and internal benchmarks.

Key Responsibilities

Conduct quality audits on calls, cases, or transactions
Analyze performance trends and identify process gaps
Provide detailed feedback and coaching to operations teams
Maintain quality reports, dashboards, and audit documentation
Recommend process improvements to enhance service delivery
Support calibration sessions and quality compliance reviews
Assist in training and refresher programs

Skills & Competencies

Strong analytical and auditing skills
Excellent attention to detail
Knowledge of international quality frameworks and SLAs
Good communication and stakeholder management skills

Job Classification

Industry: BPM / BPO
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Call Quality Analyst
Employement Type: Freshers

Contact Details:

Company: TP
Location(s): Chennai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: quality audits operations service delivery stakeholder management compliance process improvement quality analyst

Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Deputy General Manager - Corporate Quality

Omega Healthcare

12 - 15 years

Hyderabad

1 day ago

₹ Not Disclosed

AM - Quality - International

TP

5 - 10 years

Hyderabad

2 days ago

₹ Not Disclosed

Group Manager - Quality Assurance

Pfizer

10 - 15 years

Visakhapatnam

2 days ago

₹ Not Disclosed

Quality Analyst

TP

3 - 7 years

Chennai

2 days ago

₹ Not Disclosed

TP

About Footprints: Website: https://www.footprintseducation.in/ We are Footprints Preschool & Daycare, a proud community of 51391 parents across more than 190 centers in 25+ cities. Founded by IIT and IIM alumni, we are dedicated to holistic child development through the US-based HighScope Curri...

Quality Analyst|International @ TP

Home > Business Process Quality