Urgent Requirement -International Voice Process For Bangalore Location
- Tech Mahindra
- 0 - 3 years
- Bengaluru
- 3 days ago
- Email to a friend
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Job Description
Designation-
- Associate Customer Support / Sr. Associate Customer Support
Location- Bangalore Electronic City, Phase 2
Education Qualification-
- UG Can apply / Any Graduate can apply.
Work experience-
- Both fresher & experienced can apply
Soft skills requirement-
- Excellent verbal communication skill and polite writing skill in English
- Solving customer issues accurately and promptly
- Maintains a positive and professional demeanour and portrays the company in a positive light
- Demonstrates knowledge and use of departmental resources, policies and procedures
- Annotate contact topic and actions in Amazon tools Maintains email handle time, while remaining friendly and informative (after call email to customers)
- Maintains productivity and quality standards
- Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions
- Demonstrates appropriate sense of urgency for customer responses
- All other duties as assigned
Interview Structure-
- Typing Test min 20 WPM and 80% accuracy
- SVAR: 58 or above
- Operations Round.
Working hours and ammenities-
- Shift timing: Graveyard shift (1 AM to 10 AM)
- 5 days working
- 2 days fixed week off (Saturday and Sunday)
- Both side cab service will be provided
Payouts
- 3.1 LPA to 4.75 LPA (No planned leave for upcoming 3 months after joining)
- Location details for Walkin interview:
- Plot No. 45-47, KIADB Industrial Area, Electronic City Phase II, Bengaluru, Karnataka 560100, India
- Contact Person:
- Sakshi Priya 7482986*** (call or WhatsApp)
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: FreshersContact Details:
Company: Tech MahindraLocation(s): Bengaluru
Keyskills: Customer Support Customer Handling International Voice Process Customer Service Fluent English Good Communication In English Bpo Voice Problem Solving Query Handling Query Resolution International BPO
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