Healthcare Consulting -- Senior Consultant
- EY
- 3 - 7 years
- Kochi
- 16 hours ago
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Job Description
Key responsibilities
As a Senior Consultant, you will be part of a team of professionals with extensive Healthcare consulting and industry experience. Typical role representation would include supporting on client engagements related to healthcare consulting. Drawing on your knowledge and functional acumen, you will also be involved in creating innovative insights for clients, suggesting methods and practices to optimise their processes, improving operations and creating new sources of value, and contribution to thought leadership. You are also expected to contribute in stakeholder meetings and build winning technical proposals in response to the Tender and/or Requests for Proposal (RFPs) from business clients.
An important part of your role will be to actively perform research, establish, maintain and strengthen internal and external relationships. This job responsibility will require you to travel and be on client site in MENA region particularly Middle East.
Specific responsibilities include but are not limited to:
- Work on client engagements focused on healthcare digital transformation, target operating models, and operational optimization/reengineering
- Lead design and implementation of digital front door solutions: patient apps, portals, selfscheduling, telehealth, triage bots and omnichannel experience layers
- Conduct assessments of current ecosystem and maturity evaluations for digital health adoption and integration
- Develop implementation roadmaps aligned with clients business needs and industry best practices
- Develop interoperability blueprints, FHIRbased standards, and technical architectures for seamless data exchange across Healthcare Information System (HIS) including Electronic Medical/ Health Records (EMRs/EHRs), wearables, remote monitoring devices and clinical applications
- Support planning, design and rollout of Health Information Exchanges (HIEs), shared care records, and multiorganizational datasharing frameworks
- Develop and implement data governance frameworks, including metadata management, data lineage, stewardship models, and health data quality standards
- Collaborate with data engineering teams to build scalable data platforms, clinical data lakes, realworld evidence (RWE) pipelines and analytics layers
- Contribute to responsible AI enablement, including algorithm governance, ethical AI guidelines and validation frameworks
- Work with clinical and operational teams to design AI/ML use cases across resource optimization, early warning systems, patient flow, readmission prediction, risk stratification, and clinical decision support
- Leverage AI and digital tools to deliver advanced analytics and automation for processes
- Translate business requirements into system specifications, data models, dashboards and KPIs
- Use datadriven insights, benchmarking and analytics to measure improvement, identify deviations, and support governance bodies for digital transformation
- Support virtual care enablement, remote patient monitoring programs, and digital therapeutic pathways
- Conduct patient journey mapping, service blueprinting and personabased design to improve engagement and adherence
- Contribute to digital health policies, operating models, service governance structures and technology adoption frameworks
- Understand clients business objectives, healthcare challenges and opportunities for improvement
- Work closely with key stakeholders and lead, design and develop winning technical proposals for tenders and RFPs
- Liaise with internal teams and fieldofplay teams to identify healthcare opportunities and support business development activities
- Build, maintain and strengthen working relationships with business stakeholders and clients
- Ensure consistency in delivering highquality work products that exceed client expectations and meet delivery timelines
- Continually enhance your technical and consulting skills within the healthcare ecosystem
- Develop and groom team members for succession planning, as needed
Skills and attributes for success
- Strong understanding of digital health architecture, system integrations, APIs, FHIR standards, regulatory requirements, and healthcare system design
- Ability to translate complex clinical and operational challenges into structured, practical, and implementable solutions
- Comfort working with data, including analytics tools, KPIs, dashboards, and benchmarking methods
- Experience in AIdriven healthcare solutions or exposure to digital health, data analytics, or AI strategy
- Strong understanding of HIE models, interoperability frameworks, national digital health policies, and global health data standards
- Proven ability to research, structure, and write highquality technical proposal content, particularly in MS PowerPoint
- Strong interpersonal skills with the ability to build rapport and collaborate effectively with diverse stakeholders
- Excellent communication skills (both oral and written)
To qualify for the role, you must have
- 3-8 years of work experience in various digital healthcare projects across clinical operations, quality, outcomes measurement and health systems
- MBA/higher degrees in healthcare management, computer science, health informatics, or related fields.
- Exposure to writing technical proposals in response to RFP / Tender
- Strong knowledge of healthcare operations and caredelivery domains, including but not limited to clinical and operational operating model design, organizational restructuring for hospitals/health systems, service line feasibility studies, operational efficiency improvement, clinical process transformation, workflow reengineering, and performance optimization using healthcare analytics
- Strong proficiency in Microsoft office tools such as Excel, PowerPoint etc
- Exposure to healthcare ERP/HIS and enterprise platforms, including systems such as SAP, Oracle, Ariba, Coupa, or comparable tools used for hospital supply chain, clinical materials management, workforce planning, and financial/operational integration
- Willing to travel to the Middle East and work on Sunday to Thursday working week and support MENA timings (11AM 8.30 PM), as preferred (supporting Middle East Clients)
Job Classification
Industry: Management ConsultingFunctional Area / Department: Healthcare & Life SciencesRole Category: Healthcare & Life Sciences - OtherRole: Healthcare & Life Sciences - OtherEmployement Type: Full timeContact Details:
Company: EYLocation(s): Kochi
Keyskills: Healthcare Operations Clinical Operations Digital Health Medical Services
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