P4 Manager - Financial Operations
- PayU
- 7 - 10 years
- Mumbai
- 5 days ago
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Job Description
About the Role:
Join our high-performing Financial Operations team at PayU Payments and lead critical financial processes that power Indias digital payment ecosystem. Our Financial Operations team is the backbone of PayUs payment infrastructure, ensuring seamless transaction processing, regulatory compliance, and operational excellence across multiple payment channels. We are seeking an experienced Manager - Financial Operations to join our collaborative team in Gurgaon, where youll work alongside skilled professionals in reconciliation, compliance, and payment processing to manage escrow accounts, drive automation initiatives, and maintain the highest standards of financial operations in compliance with RBI guidelines.
Responsibilities:
Team Leadership Financial Operations:
- Lead and mentor a team of reconciliation specialists and financial analysts
- Manage daily reconciliation of transactions, reports, and funds across multiple payment channels
- Oversee comprehensive escrow accounts management in accordance with RBI guidelines on Payment Aggregators (PA), Payment Aggregator Cross Border (PA-CB), and Bharat Bill Payment System (BBPS)
- Execute 3-way reconciliation for UPI transactions (Switch/CBS/NPCI)
- Manage reconciliation processes for card networks including RuPay, Visa, and Mastercard
- Ensure timely settlement and fund availability across all payment channels
Regulatory Compliance Reporting:
- Prepare and submit Monthly, Quarterly, and Annual reports as per RBI Master Direction for PA, PA-CB, and BBPS
- Maintain compliance with all regulatory requirements and guidelines
- Coordinate with statutory auditors and lead audit processes
- Highlight risks and deviations in reconciliation processes to senior management
Process Management Team Development:
- Maintain and publish comprehensive MIS reports for internal and external stakeholders
- Drive process improvements and automation initiatives to enhance operational efficiency
- Coordinate with technology teams for system automation and reporting tool development
- Implement best practices in financial operations and reconciliation processes
- Conduct regular training sessions for team members on new processes and regulatory updates
Stakeholder Management Cross-Functional Collaboration:
- Manage relationships with banks, merchants, and cross-functional teams
- Collaborate with internal and external stakeholders to ensure smooth operations
- Lead team coordination and provide guidance on complex reconciliation issues
- Facilitate dispute resolution processes with various payment networks and partners
- Work closely with Technology, Risk, and Business teams to enhance operational workflows.
Requirements:
Educational Background:
Postgraduate degree (MBA/M.Com/CA/CFA) preferably in Finance, Accounting, or related field
Professional Experience:
- 7-10 years of experience in financial operations, payment processing, and reconciliation
- Proven experience in team management and stakeholder coordination (minimum 2-3 years of team leadership experience)
- In-depth knowledge of RBI guidelines for Payment Aggregators (PA/PG)
- Hands-on experience with payment gateways, escrow management, and dispute resolution
- Strong background in Prepaid Payment Instruments (PPI) business, reconciliation, and settlement processes
- Experience working with card networks (Visa, Mastercard, RuPay) and UPI ecosystem
Leadership Team Management:
- Demonstrated ability to lead, mentor, and develop high-performing teams
- Experience in performance management, goal setting, and career development
- Strong delegation and task prioritization skills
- Ability to foster collaborative team environment and cross-functional partnerships
Technical Skills:
- Advanced proficiency in MS Office suite (Excel, Word, PowerPoint) with strong Excel modeling capabilities
- Experience with financial reconciliation tools and payment processing systems
- Knowledge of banking operations and settlement processes
- Familiarity with automation tools and process improvement methodologies
Core Competencies:
- Strong analytical and problem-solving skills with attention to detail
- Excellent communication and presentation skills
- Ability to work under pressure and meet tight deadlines
- Risk management and compliance mindset
- Process optimization and automation expertise
- Cultural fit with PayUs values of innovation, integrity, and customer-centricity
What we offer
- A positive, get-things-done workplace
- A dynamic, constantly evolving space (change is par for the course important you are comfortable with this)
- An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
- Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale
- Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity)
Job Classification
Industry: Events / Live EntertainmentFunctional Area / Department: Finance & AccountingRole Category: TreasuryRole: Treasury Operations ManagerEmployement Type: Full timeContact Details:
Company: PayULocation(s): Mumbai+ View Contact
Keyskills: Automation Team management Operational excellence Performance management Process improvement Analytical Risk management Financial services Auditing Process management
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PayU
PayU is Indias leading payments and fintech company, part of the global consumer internet group Prosus. It provides advanced payment gateway solutions and fintech services for online businesses, empowering over 500,000 merchants to accept digital payments across more than 100 methods, including UPI
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