Collection Executive @ Airtel

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Collection Executive

Airtel
1 - 5 years
Pune
11 hours ago
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Job Description

Role & responsibilities

Location would be Pune

Ensure operational execution of Collection & Retention strategy to reduce churn and Bad debt
Effective Management of ARCs to ensure superior customer experience for pre& post customer
Drive Complaint reduction and increase FTR at ARCs/ASCs/AEOs
Drive High Value Service Experience to increase customer retention and Revenue from these segments
Drive Rural Service Experience through ASC expansion and ASC engagement & training.
Drive Compliance Management through continuous education at Distributors/Retailers on document adherence, Quality of APEF & reduction of multiple APEF
Regular review and monitoring of channel partners & agencies to ensure higher performance and productivity
Ensure self-care awareness, Vas revenue up sale, GPRs & data service solution at touch points

Requirements:

Strong Analytical skills
Very high Excel and financial modeling skills
High process orientation
Good communication skills
Result - Orientation
B gh negotiation skillsB

Job Classification

Industry: Telecom / ISP
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Airtel
Location(s): Pune

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Keyskills: Collections Debt Field Collections Debt Recovery Recovery Debt Management

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₹ 50,000-2 Lacs P.A

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Collection Executive @ Airtel

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