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International Voice Process Executive @ IntouchCX

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IntouchCX  International Voice Process Executive

Job Description

Job Description:


IntouchCX is hiring experienced professionals for the International Voice Process. We are looking for dynamic candidates with excellent communication skills to support global customers and deliver exceptional customer service.


Roles & Responsibilities:

  • Handle inbound/outbound calls from international customers
  • Resolve customer queries related to products, services, billing, or technical concerns
  • Provide prompt and accurate resolutions while maintaining professionalism
  • Ensure high levels of customer satisfaction and service quality
  • Maintain proper documentation of customer interactions
  • Meet productivity and performance targets consistently

Desired Candidate Profile:

  • Excellent spoken English communication skills
  • Minimum 6 months of experience in International Voice Process
  • Strong problem-solving and customer-handling abilities
  • Basic computer knowledge
  • Flexible to work in rotational/night shifts
  • Immediate joiners preferred

Shift Details:

Rotational Shifts (Including Night Shifts)


Work Mode:

Onsite Work from Office


Interested candidates can apply directly on Naukri or share their resume via DM/Email.


HR Contact: Keerthana

7032670***

Ke****************a@in******x.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Customer Service International Voice Us Voice Process International Voice Process

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₹ .5-4.5 Lacs P.A

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.