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IMG-Analyst II Infrastructure Services @ DXC Technology

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DXC Technology  IMG-Analyst II Infrastructure Services

Job Description

Essential Job Functions:

  • Create, test, update, and maintain operating system images for desktop and laptop endpoints Create weekly reports on number of issues, close rate, open issues, etc.
  • Develop and troubleshoot complex task sequences in MECM to automate and streamline OS deployment, driver injection, application installation, and post-deployment configurations.
  • Research, test, and maintain driver packages for multiple hardware models. Ensure seamless deployment across a diverse hardware inventory.
  • Serve as the escalation point for OSD-related incidents. Diagnose and resolve deployment failures, imaging errors, driver conflicts, and task sequence issues. Document resolutions and update knowledge base articles.
  • Follow ITIL best practices for change, release, and configuration management.
  • Flexible to work in shift, Work from Office to be ready to be on-call, whenever required.
  • Develop and maintain thorough technical documentation, deployment guides, and operational procedures

Skills required:

  • Hands-on experience in OS deployment using MECM/SCCM
  • knowledge of Windows OS architecture, deployment options (WIM, PXE, etc. ), and imaging processes
  • Extensive knowledge of Multilingual User Interface (MUI) Language Packs for Windows OS.
  • Experience with task sequences, driver management, and application packaging within MECM
  • Effective communication and analytical skills required to convey ideas and concepts.
  • Knowledge on Intune.
  • Excellent troubleshooting skills for imaging, networking, and endpoint configuration problems
  • Experience in coordinating with cross-functional teams for image validation, pilot testing, and production rollouts.
  • Exposure on basic scripting such as PowerShell.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: DXC Technology
Location(s): Bengaluru

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Keyskills:   Application packaging Windows OS Networking Social media Configuration management Deployment SCCM Operations infrastructure services Technical documentation

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DXC Technology

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The worlds largest companies and public sector organizations trust ...