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Customer Support Executive (Non Voice) @ Wipro

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Wipro  Customer Support Executive (Non Voice)

Job Description

Job Roles and Responsibilities:

  • Provide exceptional customer support through chats and emails to resolve customer queries and concerns.
  • Utilize strong communication skills to effectively address customer issues and provide timely solutions.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with team members to achieve sales targets and improve overall performance metrics

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills:   International Process International Chat Process Blended Process Email Support International Non Voice Chat Process International BPO

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Wipro

Company DetailsWipro Limited