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Sr Analyst II Business Process Transactions / RR @ DXC Technology

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 Sr Analyst II Business Process Transactions / RR

Job Description

Job Description:

Job Profile/Key Responsibilities

  • Participate in Daily Production Activities

Perform core operational tasks alongside team members, ensuring personal output meets defined productivity and quality standards

  • Liaise with Onshore Partners

Serve as a key point of contact for onshore stakeholders; ensure timely and accurate exchange of information, updates, and feedback

  • Train and Mentor Team Members

Support onboarding and skill development of peers through structured training, knowledge sharing, and hands-on guidance

  • Communicate Team Updates

Share process changes, performance metrics, and other relevant updates with the team to maintain alignment and transparency

  • Coordinate SOP Updates with Knowledge Management Team

Collaborate with the Knowledge Management team to review, revise, and maintain accurate standard operating procedures (SOPs)

  • Drive Operational Excellence

Identify areas for improvement, contribute to process enhancements, and uphold team efficiency and accuracy standards

Competencies Required

  • 5-7 years of experience into Insurance and strong understanding of U. S. life insurance and annuity products, including policy types, contract structures, and regulatory requirements
  • Applies knowledge of underwriting, claims, premium processing, and policy servicing to ensure accurate and compliant execution of tasks
  • Interprets complex policy documents and communicates effectively with stakeholders regarding product features, exceptions, and procedural nuances
  • Stays updated on industry trends, compliance changes, and client-specific guidelines to support team accuracy and service quality
  • Well-versed in the complete Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook
  • Strong communication skills, both verbal and written
  • Thrives in fast-paced, production-driven environments with consistent focus and attention to detail
  • Demonstrates adaptability and resilience in dynamic work settings and shifting priorities
  • Capable of handling routine, standardized transactions with precision and consistency

Education Requirements

Graduate in any discipline

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time

Contact Details:

Company: DXC Technology
Location(s): Noida, Gurugram

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Keyskills:   Business process Claims Operational excellence Underwriting Social media Standard operating procedures Policy servicing Management MS Office Service quality

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DXC Technology

DXC.technology DXC is the world¢¢s leading independent, end- to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billi...