Software Engineer Forward Deployed Engineer
- Resilinc
- 2 - 5 years
- Gorakhpur
- 2 months ago
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Job Description
Resilinc is hiring a Forward Deployed Engineer to help deliver our most complex enterprise deployments.
This role sits at the intersection of customer delivery, product discovery, data engineering, applied AI, and software engineering. You will work directly with strategic customers and cross-functional teams across Agent Success, Product, Engineering, Data, Support, and Sales to solve deployment challenges that go beyond standard implementation.
You are not here to coordinate work from the sidelines. You are here to understand the problem, define the technical path, build what is needed, deploy it into production, and leave behind something maintainable, documented, observable, and supportable.
The mission is simple: compress time-to-value for Resilinc s most complex customers while ensuring that custom work becomes reusable learning, not long-term operational debt.
Mission
Deliver production-ready technical solutions for Resilinc s most complex enterprise customers by turning ambiguous business, data, workflow, and AI deployment requirements into scalable, well-documented, supportable software and implementation patterns.
What You Will Do
- Lead complex enterprise deployments from ambiguity to production
- Partner directly with strategic customers and internal teams to understand business goals, technical constraints, data realities, delivery risks, and success metrics. Translate those inputs into a clear technical approach that accelerates deployment and value realization.
- Build what standard implementation cannot cover
- Design, build, and deliver production-quality solutions required for complex deployments, including:
- Data ingestion and transformation utilities
- ERP, Snowflake, Databricks, API, and external system integrations
- Workflow automations
- Agentic AI deployment extensions
- Customer-specific data validation and enrichment tools
- Lightweight services or applications that support go-live readiness
- Repeatable accelerators for future enterprise deployments
Enable agentic AI deployments in real enterprise environments
Help customers deploy and operationalize Resilinc s agentic capabilities across use cases such as disruption intelligence, tariff risk, forced labor compliance, supplier risk, multi-tier mapping, and event-driven workflows.
You will help bridge the gap between the platform s agentic capabilities and each customer s real-world data, process, governance, and operating model.
Create solutions that are fast to deliver and safe to inherit
Establish strong engineering discipline for everything you ship, including:
- Clean code
- Testing
- Documentation
- Security considerations
- Logging and observability
- Deployment readiness
- Operational handoff
- Supportability
The goal is not just to solve the immediate customer problem. The goal is to solve it in a way that another team can understand, operate, and improve.
Reduce friction for high-complexity accounts
Work on the most demanding deployments where standard playbooks are not enough. Help unblock go-lives, stabilize early production usage, reduce escalation risk, and accelerate measurable customer outcomes.
Turn customer-specific work into product and platform insight
Identify repeated patterns across enterprise deployments. Distinguish true one-off customization from broader market needs. Feed clear, actionable recommendations back to Product and Engineering so Resilinc can convert repeated customer needs into reusable platform capabilities.
Help define how forward-deployed engineering scales
Contribute to the operating model, standards, tooling, reusable templates, engagement rules, and handoff practices for this new function. The goal is to create leverage, not heroics.
What This Role Is and Is Not
This role is designed to solve hard technical deployment problems and create reusable patterns.
This role owns:
- Complex deployment engineering
- Customer-specific technical solution design
- Production-ready accelerators
- Integration and workflow problem solving
- Agentic AI deployment enablement
- Technical unblockers for strategic accounts
- Reusable implementation patterns
- Product feedback from real enterprise deployments
This role does not own:
- Routine customer support
- Long-term maintenance of every custom solution
- Standard implementation project management
- Core product roadmap ownership
- General pre-sales demonstrations
- One-off hero work without documentation or handoff
What Success Looks Like
Success in this role will be measured by your ability to:
- Reduce time-to-value for complex enterprise deployments
- Unblock strategic customer go-lives
- Improve deployment quality and predictability
- Reduce long-term operational debt from custom work
- Create reusable accelerators, templates, and implementation patterns
- Improve handoff quality to Agent Success, Support, and Engineering
- Surface product gaps and repeated customer patterns with clear recommendations
- Help customers operationalize Resilinc s agentic AI capabilities in production
What You Will Bring
- 2 to 5 years of experience in software engineering, implementation engineering, applied AI engineering, solutions engineering, data engineering, or a similarly technical role in enterprise software or AI-first SaaS
- Strong hands-on coding experience, especially in Python
- Experience building and shipping production-grade workflows, services, applications, integrations, or data utilities
- Hands-on experience with Databricks, including PySpark, Delta tables, pipeline development, and data-sharing patterns
- Experience building and managing data pipelines that ingest, validate, transform, and operationalize data from sources such as Snowflake, ERP systems, APIs, flat files, and customer data warehouses
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Back End DeveloperEmployement Type: Full timeContact Details:
Company: ResilincLocation(s): Gorakhpur+ View Contact
Keyskills: Procurement ERP Coding Project management Presales Risk management Analytics Python Recruitment
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